Twitter Fact
Two thirds of users would use Twitter to communicate good or bad information about a brand.
The Talk on Twitter
Screenshots
Aggregation & Distribution
Topical Twitter Search-based Streams
Create tweet streams around content important to you or your users. Pull in search terms, users, hashtags -- whatever is relevant for your site.
Keyword Linking
TweetRiver scans the tweets for keywords you specify and automatically links them to anything you want. Drive traffic to product pages or the latest news story. You can even link competitor and industry terms.
Stream-wide Tweet Searching
Let your site visitors search the tweet streams you've embedded in your site.
"Tweeted Link"-centric Views
Many tweets contain links to sites on the web. Display your streams with a focus on these links, showing the tweets that mentioned them.
Multiple Integration Options (JS, JSON, hosted)
Control exactly how and where a stream shows up. Embed a javascript widget, access our JSON API, or build a full liquid template. Streams are completely customizable and can look however you want.
Curation & Moderation
Manual Moderation
Easily approve or deny any Twitter message. You set the direction and decide what should be published into a stream and what should be permanently blocked.
Quality Scoring
Is this tweet stream-worthy? TweetRiver will score it based on dozens of message attributes, and let you make the decision.
Categorization
Build streams around meaningful categories ('all news', 'product tweets', 'company mentions', 'support') and easily assign tweets to one or more.
Rules Engine
Want to ban spam tweets, immediately publish messages from users you trust, or send 'help' messages to your support organization? Set up rules to automatically process and route each tweet as it comes in.
System-wide Searching
Find the tweets you care about. Search throughout the system for past messages by keyword or author.
Authoring & Security
Tweeting From Multiple Accounts
TweetRiver’s authoring controls work across multiple Twitter accounts so you can manage all your accounts in one place.
Authoring Permissions
Give multiple people the ability to tweet on your company’s behalf without sharing your Twitter passwords.
Stream Permissions
Control access to individual message categories or streams. Divide permissions among teams or job functions.
Leave Notes
Comment or leave notes on individual messages. Teammates can collaborate and share information about users, messages, or events and tie it to the tweet stream.
Auditing
Preserve the conversations. Keep a record of what team member tweeted or replied to a message, who they sent it to, and what was said.
Archiving
Done handling a Twitter-based support request? Move the tweets to your permanent archive; they're out of your way but always accessible.